Services Policy

Our service department is open five days a week from Monday – Friday with the exception of public holidays. To ensure that your equipment is in the hands of technicians professionally trained specific to your products we only service the equipment we sell. Our friendly technicians will always be willing to give you advice or point you in the right direction.

Should you have a need to repair any equipment whose brand we represent, bring it into the service department along with a deposit of $1250.00. You will receive a job sheet with the details of your equipment fault which you take home for reference.

Your equipment is later assessed by a technician. If parts are required for your equipment they are ordered from our warehouse where we stock spare parts for all the equipment we sell. In some rare cases we may need to order parts from the manufacturers overseas. The time to completion is dependent on the availability of the part which is required. On completion the customer will be contacted the customer will be contacted with details regarding pickup.

Warning: The customer has sixty days after official notice to pickup their repaired equipment.